General Information

Currency Transactions: All transactions are processed in Indian Rupees (INR). All major credit cards, debit cards and net banking options are accepted

Payment Gateway: Our website is powered by secured payment gateway  "Razorpay" for both Domestic and International transactions.

Returns & Refund Policy: Click here for the information of the Returns & refund Policy.

Customer Service:  KalamCreations is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery is between 3-10 business days for domestic(with in India) orders  & 15-25 business days for International orders. In the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund. 

Product care/instructions: Wherever necessary the product care information included in the relevant product description section.

Product sizes/measurements: Measurements are approximate only to allow you to understand the approximate size of the product and will therefore not always be 100% accurate. For handlooms/ handmade products there might be slight irregularities which is the nature/character of handcrafted products.

Note: Product pictures are clicked in natural day light. The product colors seen in the image may vary from the actual product color due to different resolutions and displays of the screen/monitor settings. Since all our products are either handloom or handmade there might be slight irregularities that are a natural outcome of human involvement which is a character/nature of the handcrafted products.

Due to the processes involved in Kalamkari hand-painting, the fabric absorbs the odor of the natural dyes and other natural materials such as cow's milk, Jaggery, Turmeric, Iron rust etc. This leaves a lingering odor which is very unique to authentic Kalamkari 

Intellectual Property & Copyright: The website (www.Kalamcreations.com) and all content including logo, text, illustrations and images are owned by KalamCreations. We have no branches. 

Jurisdiction: All disputes are subject to courts of Hyderabad Jurisdiction only. Hyderabad is located in the State of Telangana India.